State Farm® Insurance Agent Lori Robertson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
E B
September 8, 2025
"Not sure how these reviews are so high. Communication is terrible!"
Stacey T
September 6, 2025
"The ladies that work here always have a positive attitude and always willing to help . They always display patience and kindness. They exceed my expectations with every encounter."
Angela Matthews
September 4, 2025
"I’ve been with State Farm for several years now. My agent is Lori Roberts. She and her staff are wonderful to work with."
michelle boyles
September 2, 2025
"Great customer service today!!"
"Michelle, my team and I are always here to help! - Lori"
Henry Beauregard
September 2, 2025
"Very pleasant and polite people to deal with they were very helpful"
"Henry, it was our pleasure helping with your insurance! - Lori"
Demetrius Glover
August 29, 2025
"The agents and staff is always courteous and professional when working with their customers."
"Demetrius, thank you for your five star review! - Lori"
Maria Caple
August 29, 2025
"She very sweet and make her customer very satisfied"
"Maria, thank you for the 5-star review! My team and I truly appreciate your support and are so glad to hear you've had a great experience with us. - Lori"
Amber Parker
August 19, 2025
"She worked with me to get me the best possible price available! She was patient when the file didn’t send."
"Amber, we appreciate you and your kind feedback! Thank you for putting your trust in our office. We are always here! - Lori"
TROY KIMBALL
August 15, 2025
"A wonderful company all around. Handled my claim quick and easy. Always well informed and ready to tackle and issues you may have. Do not hesitate to let them handle your needs for Insurance."
"Troy, thank you so much for sharing your positive experience with us! My team and I are always here to serve you and your insurance needs. We appreciate your support! - Lori"
Frank Smith
August 15, 2025
"Lori and her associates are some of the most friendly, helpful, and caring people. I highly recommend them for all your insurance needs!"
"Frank, thank you so much for your kind words! The best compliment my team and I can get is being recommended to others. We appreciate you! - Lori"
Sarah Hageman
August 15, 2025
"A helpful office for auto insurance!"
"Sarah, thank you so much! We will always here be here to help with any of your insurance needs! - Lori"
Nina Cocomazzi
August 13, 2025
"Fast and polite. Got my business done in a flash!"
"Nina, thank you for taking the time to share this with us! Your experience is exactly what we strive for. - Lori"
Paula & Craig Rainwater
August 11, 2025
"They are so nice at Lori Robertson State Farm Agency! Always so helpful and special shout out to Chrislyn who works in that office."
"Paula+Craig,we're proud to serve you each day and thank you for trusting our agency to handle your insurance needs. My team and I look forward to a continued relationship with you! - Lori"
Brad Fleming
August 4, 2025
"Great insurance company"
"Brad, thank you for the five stars! - Lori"
Jojo peace
July 31, 2025
"The ladies will always go above and beyond to help someone! Truly caring individuals. 10 stars 🌟"
"Jojo, we appreciate your five stars! - Lori"
Dawn Riffell
July 31, 2025
"Everyone at the agency is friendly, helpful and always has my needs in mind. They really know me. I cannot imagine going anywhere else for insurance."
"Dawn, your experience with our team is exactly what we strive for. Thank you so much for leaving a positive review! We look forward to working with you for years to come! - Lori"
Ricky Bartlett
July 25, 2025
"Very professional (as always) answered all questions with ease, awesome personality, etc. etc. etc. THANK YOU Ms. Virginia! Ricky"
"Ricky, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! -Lori"
Ricky Fuller
July 25, 2025
"I would recommend Lori Robertson State Farm Insurance company to anybody I have been with them for years and when I got sick and had to go into the hospital they really made sure I was taken care of and the staff was tremendously helpful."
"Ricky, I appreciate you allowing us to serve your insurance needs. Our customers give us the greatest pleasure knowing we have fulfilled their experience positively! Thank you. - Lori"
Schelena Stucky
July 25, 2025
"I have had them for 6 years now and have loved every minute. Crislyn is amazing"
"Schelena, your experience with our team is exactly what we strive for. Thank you so much for leaving a positive review! We look forward to working with you for years to come! - Lori"
J Dumas
July 23, 2025
"I Have received great service with this Agen"
"Hello, thank you for the five stars! - Lori"
Jerry cocch
July 16, 2025
"I love doing business with their office, they're always quick to respond, and quick to problem solve, all you need from an insurance agent."
"Jerry, thanks for the kind words. I am glad we were able to make assisting you with your insurance needs such a positive experience! - Lori"
Greg R
July 7, 2025
"Absolutely awful to work with and horrible communication. Claims are not handled appropriately and the service is horrible. Do yourself a favor and work with a different agent."
"Greg, I sincerely apologize for the experience you’ve described. Your concerns are important, and I’d like to work with you directly to understand what went wrong and make it right. Please contact me at the office so we can resolve this together. - Lori"
Neal Hilliard
July 1, 2025
"Everyone there is so nice and very professional...Lori Robertson was very helpful with me and my wife's insurance needs for our auto..home owners....she is very patient and very helpful in answering all our questions...me and my wife just thank the Lord for Mrs. Robertson and her staff who as well is very professional and patient in answering all of our questions....Lori Robertson and her staff have been a blessing for us and we thank them all very much."
"Neal, thank you for the five stars! - Lori"
Joe Coleman
June 19, 2025
"Very professional and pleasant to speak with!"
"Joe, thank you for the five stars! - Lori"
Susan Fulton
June 19, 2025
"Saved a bunch of money by changing to State Farm and Micah was awesome. Helped me with Home & Auto.. Great job!"
"Susan, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you! - Lori"