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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ralph Good

Ralph Good

June 6, 2025

5  out of  5
rating by Ralph Good
"I love this office, the team is always ready to help me"
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Joe Coleman

June 6, 2025

5  out of  5
rating by Joe Coleman
"Very professional and pleasant to speak with!"
We responded:
"Joe, thank you for the five stars! - Lori"
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PATSY PAGE

June 6, 2025

5  out of  5
rating by PATSY PAGE
"They're there when you need them they also work with you to give you the best quote either way they are there for you im thankfull to be a part of the family so to all that I say may God conto bless this unique family of State Farm 💥💥💥💥💥💥👈💯💯"
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Donte

June 5, 2025

5  out of  5
rating by Donte
"Lori and team are awesome!"
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Lauren Causey

June 5, 2025

5  out of  5
rating by Lauren Causey
"They were very knowledgeable and helped to answer all of my questions. I highly recommend!!!"
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James Tinsley

June 4, 2025

5  out of  5
rating by James Tinsley
"I love Lori’s State Farm staff, they always take great care of me and my needs. Thanks Virginia!"
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Valsmiles85

June 3, 2025

5  out of  5
rating by Valsmiles85
"Lori and the staff are absolutely wonderful and very professional! They truly take care of all my concerns and needs they're the best!!! I've been with Lori Robinson State farm insurance for years and I have no complaints every year they get better and better so if you need car insurance I recommend Lori Robinson thank you"
We responded:
"Hello, this made my day! Thank you for sharing. We are always here to help and offer any assistance you may need. - Lori"
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Jessica Childress

June 3, 2025

5  out of  5
rating by Jessica Childress
"Such a great group and very informative!! Got me set up with the coverage that I needed !"
We responded:
"Jessica, I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business! - Lori"
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Damien Lurry

June 2, 2025

5  out of  5
rating by Damien Lurry
"Lori made it very easy to purchase a new policy for my auto insurance. Thank you for your help!"
We responded:
"Damien, we will always strive to leave you with a wonderful customer service experience! We're grateful for the trust you have in our agency to serve and protect you each day! Thank you. - Lori"
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Maggie Coleman

June 2, 2025

5  out of  5
rating by Maggie Coleman
"Was very polite and helpful made sure I had everything I needed.."
We responded:
"Maggie, we appreciate the five stars! - Lori"
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Jacque Cummings

May 31, 2025

5  out of  5
rating by Jacque Cummings
"Lori Robertson and her team are always responsive, friendly, knowledgeable and thorough. I would recommend them to anyone!"
We responded:
"Jacque, I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business! - Lori"
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Brandon Steele

May 29, 2025

5  out of  5
rating by Brandon Steele
"Always helpful when I need assistance."
We responded:
"Brandon, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Lori"
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Cathy

May 28, 2025

5  out of  5
rating by Cathy
"Great customer service and very easy to work with. Chrislyn is the best!"
We responded:
"Cathy, I'm grateful to have such a wonderful team and loyal customers! Thanks for sharing! - Lori"
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Ricky Fuller

May 28, 2025

5  out of  5
rating by Ricky Fuller
"I would recommend Lori Robertson State Farm Insurance company to anybody I have been with them for years and when I got sick and had to go into the hospital they really made sure I was taken care of and the staff was tremendously helpful."
We responded:
"Ricky, I appreciate you allowing us to serve your insurance needs. Our customers give us the greatest pleasure knowing we have fulfilled their experience positively! Thank you. - Lori"
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Maria Caple

May 21, 2025

5  out of  5
rating by Maria Caple
"She very sweet and make her customer very satisfied"
We responded:
"Maria, thank you for the 5-star review! My team and I truly appreciate your support and are so glad to hear you've had a great experience with us. - Lori"
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Michelle Brown

May 20, 2025

5  out of  5
rating by Michelle Brown
"I just switched agents and came to this location and it has been a breath of fresh air! No, you typically don’t need to contact your agent daily, but when you do need to reach, it feels great to be able to communicate with someone and they are able to address your concerns in a timely manner. I highly recommended this State Farm Agent!"
We responded:
"Michelle, my team and I want to thank you for expressing such positive feedback to us. Thank you for sharing! - Lori"
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Leonard Canty

May 14, 2025

5  out of  5
rating by Leonard Canty
"Excellent service"
We responded:
"Leonard, thank you for the five stars! - Lori"
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jcthaboi i

May 13, 2025

5  out of  5
rating by jcthaboi i
"Great customer service via the phone, something I enjoy still using !"
We responded:
"Hello, I know we will continue to give you the best experiences possible! Thank you for sharing. - Lori"
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Eric Riffel

May 13, 2025

5  out of  5
rating by Eric Riffel
"The person handling my call was very professional and friendly."
We responded:
"Eric, you deserve a top notch experience always! Thank you for sharing positive feedback with my team and I! - Lori"
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Patricia Carter

May 12, 2025

5  out of  5
rating by Patricia Carter
"I personally think Lori Roberts is the best insurance company in the state of North Carolina. She’s in High Point, North Carolina and not only is she a wonderful insurance company . Her staff are wonderful good people ,honest people that has helped me so much food all the years I’ve been with them. They not only help you with insurance, they are very personable and will help Any information you may need. They have also helped me when I needed to buy property outside of the state. They referred me to wonderful people who have helped guide me through my first home perfect purse.. They are the best"
We responded:
"Patricia, my team and I could not be more happy to assist you in your time of need. Thank you for giving us the opportunity to serve you! - Lori"
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Robert Williamson

May 9, 2025

5  out of  5
rating by Robert Williamson
"Follow-up question about actions I needed to take after resolution of my storm damage claim. Answer was quick and politely delivered."
We responded:
"Robert, thank you for taking the time to share such kind feedback with my team and I. We appreciate you and your time! - Lori"
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Lachish Reddicks

April 30, 2025

5  out of  5
rating by Lachish Reddicks
"I spoke with an agent named Micah at this State Farm location. His customer service was exceptional—he was helpful, supportive, and went above and beyond to ensure I secured the policy I needed before my deadline."
We responded:
"Thank you for the wonderful review, Lachish! We're thrilled to hear that Micah provided exceptional service and went above and beyond to help you with your insurance needs. We truly appreciate your feedback and are always here to assist you! - Lori"
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Marion Hall

April 25, 2025

5  out of  5
rating by Marion Hall
"It was great 👍"
We responded:
"Thank you for the opportunity to serve your insurance needs, Marion! - Lori"
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Terra Overman

April 25, 2025

5  out of  5
rating by Terra Overman
"Brettlyn was very helpful as usual. The rest of the staff is also always very friendly and responsive as well."
We responded:
"Terra, we’re so happy to see this wonderful feedback! Thank you for trusting our State Farm Agency each day! - Lori"
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Beau Buck

April 25, 2025

5  out of  5
rating by Beau Buck
"Helpful and polite. Excellent customer service."
We responded:
"Beau, your positive feedback has thrilled my team and I! Thank you for trusting our team each day to handle your insurance needs! - Lori"