Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Neal Hilliard

Neal Hilliard

July 1, 2025

5  out of  5
rating by Neal Hilliard
"Everyone there is so nice and very professional...Lori Robertson was very helpful with me and my wife's insurance needs for our auto..home owners....she is very patient and very helpful in answering all our questions...me and my wife just thank the Lord for Mrs. Robertson and her staff who as well is very professional and patient in answering all of our questions....Lori Robertson and her staff have been a blessing for us and we thank them all very much."
We responded:
"Neal, thank you for the five stars! - Lori"
Profile photo of Joe Coleman

Joe Coleman

June 19, 2025

5  out of  5
rating by Joe Coleman
"Very professional and pleasant to speak with!"
We responded:
"Joe, thank you for the five stars! - Lori"
Profile photo of Susan Fulton

Susan Fulton

June 19, 2025

5  out of  5
rating by Susan Fulton
"Saved a bunch of money by changing to State Farm and Micah was awesome. Helped me with Home & Auto.. Great job!"
We responded:
"Susan, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you! - Lori"
Profile photo of Kelly & Robinson Kurth

Kelly & Robinson Kurth

June 19, 2025

5  out of  5
rating by Kelly & Robinson Kurth
"The staff for Lori Robertson recently helped me transfer auto insurance and update my coverage. The staff efficiently helped me through the process. Micah assisted me with the transfer part and was super helpful and professional, even noticing where I could save some money on my monthly premiums. Thanks so much for the help and coverage !"
We responded:
"Kelly and Robinson, thank you for giving my team and I the opportunity to assist you. We look forward to providing you with an exceptional customer service experience in the future as well. - Lori"
Profile photo of Electre Turner

Electre Turner

June 19, 2025

5  out of  5
rating by Electre Turner
"Great services"
We responded:
"Electre, thank you so much for taking the time to leave us a five-star review! - Lori"
Profile photo of Tina Toney

Tina Toney

June 11, 2025

5  out of  5
rating by Tina Toney
"State Farm customer service is always excellent. They always answer my questions and their insurance is excellent. I have been with them for over 30 years. Thank you State Farm !!"
We responded:
"Tina, we’re honored to have earned your trust and so glad to hear our customer service continues to meet your expectations. Thank you for sticking with us all these years! - Lori"
Profile photo of Leroy Gardner

Leroy Gardner

June 9, 2025

5  out of  5
rating by Leroy Gardner
"You girls are the best"
We responded:
"Leroy, thank you for the five stars! - Lori"
Profile photo of PATSY PAGE

PATSY PAGE

June 6, 2025

5  out of  5
rating by PATSY PAGE
"They're there when you need them they also work with you to give you the best quote either way they are there for you im thankfull to be a part of the family so to all that I say may God conto bless this unique family of State Farm 💥💥💥💥💥💥👈💯💯"
We responded:
"Patsy, I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting our agency to keep you covered! -Lori"
Profile photo of Donte

Donte

June 5, 2025

5  out of  5
rating by Donte
"Lori and team are awesome!"
We responded:
"Donte, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! -Lori"
Profile photo of Lauren Causey

Lauren Causey

June 5, 2025

5  out of  5
rating by Lauren Causey
"They were very knowledgeable and helped to answer all of my questions. I highly recommend!!!"
We responded:
"Lauren, it is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! -Lori"
Profile photo of James Tinsley

James Tinsley

June 4, 2025

5  out of  5
rating by James Tinsley
"I love Lori’s State Farm staff, they always take great care of me and my needs. Thanks Virginia!"
We responded:
"James, thank you for taking a moment to share your positive experience with us. Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! -Lori"
Profile photo of Valsmiles85

Valsmiles85

June 3, 2025

5  out of  5
rating by Valsmiles85
"Lori and the staff are absolutely wonderful and very professional! They truly take care of all my concerns and needs they're the best!!! I've been with Lori Robinson State farm insurance for years and I have no complaints every year they get better and better so if you need car insurance I recommend Lori Robinson thank you"
We responded:
"Hello, this made my day! Thank you for sharing. We are always here to help and offer any assistance you may need. - Lori"
Profile photo of Jessica Childress

Jessica Childress

June 3, 2025

5  out of  5
rating by Jessica Childress
"Such a great group and very informative!! Got me set up with the coverage that I needed !"
We responded:
"Jessica, I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business! - Lori"
Profile photo of Damien Lurry

Damien Lurry

June 2, 2025

5  out of  5
rating by Damien Lurry
"Lori made it very easy to purchase a new policy for my auto insurance. Thank you for your help!"
We responded:
"Damien, we will always strive to leave you with a wonderful customer service experience! We're grateful for the trust you have in our agency to serve and protect you each day! Thank you. - Lori"
Profile photo of Maggie Coleman

Maggie Coleman

June 2, 2025

5  out of  5
rating by Maggie Coleman
"Was very polite and helpful made sure I had everything I needed.."
We responded:
"Maggie, we appreciate the five stars! - Lori"
Profile photo of Jacque Cummings

Jacque Cummings

May 31, 2025

5  out of  5
rating by Jacque Cummings
"Lori Robertson and her team are always responsive, friendly, knowledgeable and thorough. I would recommend them to anyone!"
We responded:
"Jacque, I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business! - Lori"
Profile photo of Brandon Steele

Brandon Steele

May 29, 2025

5  out of  5
rating by Brandon Steele
"Always helpful when I need assistance."
We responded:
"Brandon, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Lori"
Profile photo of Cathy

Cathy

May 28, 2025

5  out of  5
rating by Cathy
"Great customer service and very easy to work with. Chrislyn is the best!"
We responded:
"Cathy, I'm grateful to have such a wonderful team and loyal customers! Thanks for sharing! - Lori"
Profile photo of Ricky Fuller

Ricky Fuller

May 28, 2025

5  out of  5
rating by Ricky Fuller
"I would recommend Lori Robertson State Farm Insurance company to anybody I have been with them for years and when I got sick and had to go into the hospital they really made sure I was taken care of and the staff was tremendously helpful."
We responded:
"Ricky, I appreciate you allowing us to serve your insurance needs. Our customers give us the greatest pleasure knowing we have fulfilled their experience positively! Thank you. - Lori"
Profile photo of Maria Caple

Maria Caple

May 21, 2025

5  out of  5
rating by Maria Caple
"She very sweet and make her customer very satisfied"
We responded:
"Maria, thank you for the 5-star review! My team and I truly appreciate your support and are so glad to hear you've had a great experience with us. - Lori"
Profile photo of Michelle Brown

Michelle Brown

May 20, 2025

5  out of  5
rating by Michelle Brown
"I just switched agents and came to this location and it has been a breath of fresh air! No, you typically don’t need to contact your agent daily, but when you do need to reach, it feels great to be able to communicate with someone and they are able to address your concerns in a timely manner. I highly recommended this State Farm Agent!"
We responded:
"Michelle, my team and I want to thank you for expressing such positive feedback to us. Thank you for sharing! - Lori"
Profile photo of Leonard Canty

Leonard Canty

May 14, 2025

5  out of  5
rating by Leonard Canty
"Excellent service"
We responded:
"Leonard, thank you for the five stars! - Lori"
Profile photo of jcthaboi i

jcthaboi i

May 13, 2025

5  out of  5
rating by jcthaboi i
"Great customer service via the phone, something I enjoy still using !"
We responded:
"Hello, I know we will continue to give you the best experiences possible! Thank you for sharing. - Lori"
Profile photo of Eric Riffel

Eric Riffel

May 13, 2025

5  out of  5
rating by Eric Riffel
"The person handling my call was very professional and friendly."
We responded:
"Eric, you deserve a top notch experience always! Thank you for sharing positive feedback with my team and I! - Lori"
Profile photo of Patricia Carter

Patricia Carter

May 12, 2025

5  out of  5
rating by Patricia Carter
"I personally think Lori Roberts is the best insurance company in the state of North Carolina. She’s in High Point, North Carolina and not only is she a wonderful insurance company . Her staff are wonderful good people ,honest people that has helped me so much food all the years I’ve been with them. They not only help you with insurance, they are very personable and will help Any information you may need. They have also helped me when I needed to buy property outside of the state. They referred me to wonderful people who have helped guide me through my first home perfect purse.. They are the best"
We responded:
"Patricia, my team and I could not be more happy to assist you in your time of need. Thank you for giving us the opportunity to serve you! - Lori"